These terms and conditions of Use, and Privacy Policy, regulate the use according to law 34/2002 of July 11, Information Society Services and Electronic Commerce of the WEBSITES www.expressate.es / www.cuida-te.es / www.origensensations.es of which, from now on, with NIF: B-07867252, Commercial Registry of: BARCELONA, Volume: 46903, Folio: 201, S8, Page: B 353987, with Address at: TECNOLOGIA, 29-31, Postal Code: 08840, Town: VILADECANS, Province: BARCELONA, is the owner.
1. INFORMATION ABOUT THE WEBSITES
Through its WEBSITES www.expressate.es / www.cuida-te.es / www.origensensations.es, of which EXPRESSATE is the owner and administrator, is an online store selling coffee and tea products.
2. ADVERTISING ON WEBSITES
The websites www.expressate.es / www.cuida-te.es / www.origensensations.es may host advertising or sponsored content. Advertisers or sponsors are solely responsible for ensuring that the material sent for inclusion on the Website complies with the laws that may be applicable in each case. EXPRESSATE will not be responsible for any error, inaccuracy or irregularity that the content may contain. advertising or sponsors.
3. WEBSITE AVAILABILITY
The administrator of the web pages will do everything possible to resolve all the doubts and procedures requested from all its USERS/CUSTOMERS, as soon as possible in the request of the queries.
However, sometimes, and for reasons that are difficult to control by the website administrator, such as human errors or incidents in computer systems, it is possible that the speed finally served to USERS/CUSTOMERS may differ from the order initially made by the website administrator. the website, to satisfy the requests of USERS/CUSTOMERS.
In the event that the sales management is not available or the purchase process cannot be completed, after having placed the order, the USER/CUSTOMER will be informed by email of the total cancellation of the order.
4. WEB SECURITY
The administrator of the web pages has the maximum security measures commercially available in the sector. The secure server establishes a connection so that the information is transmitted encrypted using 128-bit to 256-bit algorithms, which ensure that it is only intelligible and understandable by the USER/CUSTOMER’s device, and that of the WEBSITE, in this way, to the use the SSL protocol, “Secure Socket Layer”, the predecessor of the protocol, TLS, “Transport Layer Security”, which are cryptographic protocols that provide privacy and integrity in secure communications over a communication network, commonly the Internet, which guarantees that the information transmitted by said network cannot be intercepted or modified by unauthorized elements, guaranteeing that only legitimate senders and receivers are those who have access to the communication in its entirety, which guarantees:
- That the USER/CLIENT is communicating their data to the server center of the website administrator and not to anyone else who tries to impersonate them.
- That between the USER/CLIENT, and the server center of the website administrator, the data is transmitted encrypted, preventing its possible reading or manipulation by third parties.
5. ACCESS AND STAY ON THE WEB
5.1. OUR CONTENTS
USERS/CUSTOMERS are fully responsible for their conduct when accessing the information on the WEBSITE, while browsing it, as well as after having accessed it.
As a consequence, the USERS/CLIENTS are solely responsible before the administrator of the web pages and third parties for:
The consequences that may arise from the use, for purposes or effects that are illicit or contrary to this document, of any content of the WEBSITE, whether or not prepared by the administrator of the website, whether or not published officially under his or her name.
As well as the consequences that may arise from the use contrary to the content of this document and harmful to the interests or rights of third parties, or that in any way may damage, disable or deteriorate the WEBSITES, or their services or prevent the normal Enjoy by other users.
The administrator of the website reserves the right to update the contents when it deems appropriate, as well as eliminate, limit or prevent access to them, temporarily or definitively, as well as deny access to the WEBSITES to USERS/CLIENTS. , that misuses the contents and/or breaches any of the terms and conditions that appear in this document.
The administrator of the web pages informs that he does not guarantee:
a) That access to the WEBSITE, and/or the linked websites, is uninterrupted and error-free.
b) That the content or software that USERS/CUSTOMERS access through the website or linked websites does not contain any errors, computer viruses or other elements in the content that may cause alterations in their system or documents. electronics and files stored on your computer system or cause other types of damage.
c) The use of the information or content of the WEBSITES, or link websites that USERS/CUSTOMERS could make for their personal purposes.
6. MODIFICATION OF THE TERMS AND CONDITIONS OF USE
The administrator of the website reserves the right to modify, at any time, the presentation and configuration of the WEBSITES, as well as these terms and conditions of use.
Therefore, the administrator of the website recommends that the USER/CUSTOMER read the conditions and terms of use carefully every time they access the WEBSITE.
USERS/CUSTOMERS will always have these terms and conditions of use in a visible place, freely accessible for any queries they wish to make.
7. OUR WEB RESPONSIBILITY
The administrator of the web pages does not assume any responsibility derived from, by way of example but not limitation:
- Of the use that USERS/CLIENTS may make of the materials on the WEBSITE or link websites, whether prohibited or permitted, in violation of the intellectual and/or industrial property rights of the contents of the WEBSITE, or of third parties.
- Possible damages to USERS/CUSTOMERS, caused by normal or abnormal operation of the search tools, the organization or location of the contents and/or access to the WEBSITE, and, in general, errors or problems that are generated in the development or instrumentation of the technical elements that the WEBSITES, or a program provides to the USER/CLIENT.
- Of the contents of those pages that USERS/CUSTOMERS can access from links included in the WEBSITE, whether authorized or not.
- The acts or omissions of third parties, regardless of whether these third parties may be linked to the administrator of the website through contractual means.
- Access by minors to the contents included in the WEBSITE, being the responsibility of their parents or guardians to exercise adequate control over the activity of the children or minors in their care or to install any of the Internet use control tools. in order to prevent access to materials or content not suitable for minors, as well as the sending of personal data without the prior authorization of their parents or guardian.
The administrator of the website will not be responsible in any case when:
a) Errors or delays in accessing the WEBSITE, by the USER/CUSTOMER, when entering their data in the product order form, the slowness or impossibility of receipt by the recipients of the order confirmation or any anomaly that may arise when these incidents are due to problems in the Internet network, causes of unforeseen events or force majeure and any other unforeseeable contingency beyond the good faith of the administrator of the website.
b) Errors or incidents that may occur in communications, deletion or incomplete transmissions, so that it is not guaranteed that the website services are constantly operational.
c) Errors or damages caused to the website due to inefficient and bad faith use of the service by the USER/CUSTOMER…
d) Non-operability or problems in the electronic address provided by the USER/CUSTOMER, for sending order confirmation.
In any case, the administrator of the website undertakes to solve any problems that may arise and to offer all the necessary support to the USER/CUSTOMER, to reach a quick and satisfactory solution to the incident.
Likewise, the administrator of the website has the right to carry out promotional campaigns during defined time intervals to promote the registration of new members in its online sales service.
The administrator of the web pages reserves the right to modify the conditions of application of the promotions, extend them by duly communicating, or proceed to exclude any of the USERS/CUSTOMERS from the promotion in the event of detecting any anomaly, abuse or unethical behavior in their participation.
8. LSSI-CE COMPLIANCE CERTIFICATES AND DATA PROTECTION
EXPRESSATE, which is the owner of the websites www.expressate.es / www.cuida-te.es / www.origensensations.es, complies with the current Data Protection regulations RGPD-EU, LOPDGDD, and with the LSSI -CE, and is advised on these regulations by GRUPO QUALIA, which is why it is granted separate certificates in digital image format so that it can display them on its website.
8.1 INTELLECTUAL AND INDUSTRIAL PROPERTY
The administrator of the web pages has all rights over the content, design and source code of this web page: and that of the WEBSITE, and, especially, but not limited to, over the photographs, images, texts, logos , designs, brands, trade names and data that are included on the website.
USERS/CUSTOMERS are warned that these rights are protected by current Spanish and international legislation relating to intellectual and industrial property, Royal Legislative Decree 1/1996, of April 12 and subsequent modifications.
Directive-EU-2019/790 of the European Parliament and of the Council of April 17, 2019 on copyright and related rights in the digital single market.
Without prejudice to the foregoing, the content of the WEBSITE is also considered a computer program, and therefore, all current Spanish and European Community regulations on the matter also apply to it.
Likewise, copying, reproduction, adaptation, modification, distribution, commercialization, public communication and/or any other action that involves a violation of current Spanish and/or international regulations on intellectual and/or industrial property, as well as the use of the contents of the website without the prior express written authorization of the administrator.
The administrator of the website informs that it does not grant an implicit license or authorization on intellectual and/or industrial property rights or on any other right or property related, directly or indirectly, to the contents included in www.expressate.es / www.cuida-te.es / www.origensensations.es.
The use of the contents of the web domain is only authorized for information and service purposes, provided that the source is cited or referenced, with the user being solely responsible for their misuse.
9. NULLITY
In the event that any clause of these terms and conditions of use is declared void, the rest of the clauses will remain in force and will be interpreted taking into account the will of the parties and the very purpose of these terms and conditions.
The administrator of the web pages may not exercise any of the rights and powers conferred in this document, which will not imply in any case the renunciation of them unless expressly recognized by the administrator of the web page or prescription of the action that in each case applicable.
10. APPLICABLE LAW AND ARBITRATION
These terms and conditions of use are governed by the Spanish legislation applicable on the matter. To resolve any controversy or conflict that arises, the parties submit to the jurisdiction of the courts of GRANOLLERS, city of origin of the entity, EXPRESSATE, owner of the WEBSITE unless the law imposes another jurisdiction.
By Law 7/2017, of November 2, in its Article, 40.5, which incorporates into the Spanish legal system Directive, 2013/11/EU, of the European Parliament and of the Council, of May 21, in its Article, 5.1, regarding the alternative resolution of consumer disputes: Online dispute resolution platform: (click here).
11. DATA PROTECTION AND PRIVACY POLICY
USERS/CUSTOMERS undertake to navigate the WEBSITES and use the contents in good faith.
In compliance with the provisions of the General Data Protection Regulation-EU-2016/679, LOPDGDD-3/2018, LSSI-34/2002, and Law 9/2014, General Telecommunications, we inform you that the Completing any existing form on the WEBSITES: www.expressate.es / www.cuida-te.es / www.origensensations.es or sending an email to any of our mailboxes implies acceptance of this privacy policy , as well as the authorization to the administrator of the website to process the personal data that you provide us, which will be incorporated into the file, owned by the Data Controller and/or administrator of the website.
The data of the USERS/CUSTOMERS will be used to send via email the online and physical procedures carried out by the administrator of the website.
By simply visiting the WEBSITE, USERS/CLIENTS do not provide personal information nor are they obliged to provide it.
The administrator of the website undertakes to maintain the maximum confidentiality and confidentiality of the information provided to him and to use it only for the indicated purposes.
The administrator of the website presumes that the data has been entered by the owner or by a person authorized by the owner, as well as that they are correct and exact.
Likewise, EXPRESSATE, informs of the possibility of exercising access rights, which allows the web user to know what personal data the administrator of this page has and in such case will respond within a period of 30 days, as long as the data is kept, rectification , which allows you to correct errors, modify data that is inaccurate or incomplete and guarantee the certainty of the information, opposition that you may request and obtain that the data processing is not carried out, deletion that allows inappropriate or excessive data to be deleted, limitation, by which you can request that the processing of your data be limited when you have exercised your right to rectification of your personal data, and portability, so that the user can obtain a copy of the personal data that you have provided on the website to In order to be able to transmit them to other services, these rights may be exercised by any means that leaves a record of their sending and receipt to the address of the administrator of the WEBSITE, or to the Email: info@cuida-te.es, providing a photocopy of your DNI or alternative documentation that proves your identity.
As long as you do not inform us otherwise, we will understand that your data has not been modified, that you agree to notify us of any variation and that we have consent to use it in order to build loyalty in the relationship between the parties.
Sending your data through the form(s) on our website will be subject to your having read/accepted the Conditions of Use and Privacy Policy.
In accordance with the provisions of Law 34/2002, on Information Society Services and Electronic Commerce in its article 21, we ask for your consent to be able to make advertising communications that we consider may be of interest to you, by email or by any other equivalent means of electronic communication, this consent will be accepted with the acceptance of these conditions of use through a check box at the foot of the form or web page.
To modify, update or cancel their personal data, the USER/CLIENT will write from their account email to Info@cuida-te.es, with the subject: “Processing of personal data”.
Therefore, the USER/CUSTOMER is responsible for the veracity of the data and the administrator of the website will not be responsible for the inaccuracy of the personal data of the USERS/CUSTOMERS.
In accordance with current legislation on data protection, the administrator of the website has adopted the security levels appropriate to the data provided by USERS/CUSTOMERS and, in addition, has installed all the means and measures at its disposal to prevent loss, misuse, alteration, unauthorized access and extraction thereof.